The Complaints Dept.

Immersive & Games · chattering teeth productionz · Ages 13+ · 1hr to 90 mins · United States of America

world premiere

🏆Hollywood Fringe 2024 Artist Fund Award Recipient🏆


The Complaints Dept. is now open.


We are a multi-versal organization that exists through space and time, using complaints to improve your reality.

Come book a “vent sesh” with The Supervisor or one of our Complaint Resolution Representatives at The Complaints Dept. running all festival long at The Hobgoblin Playhouse @ 6440 Santa Monica Blvd. Unload your trials and tribulations! Complaint filed. Case closed. Or not…


Best described as a WøNdeRlaNd of ReD tApe CørPøRaTe øfFice sAtiRe run by an array of eccentric characters & clowns via immersive, interactive, ever-changing world elements!


(🗣️ Continue to check back for updates 👀)


Our Hobgoblin Playhouse interactive walkthrough shows are:

Sunday 6/9 (timed audience entries @ 12:20pm, 12:40pm, 1:05pm)

Sunday 6/16 (timed audience entries @ 4:50pm, 5:10pm, 5:35pm)

Saturday 6/22 (timed audience entries @ 4:20pm, 4:40pm, 5:05pm)

Sunday 6/23 (timed audience entries @ 8:20pm, 8:40pm, 9:05pm)


And, for 1 Night Only… our final show at The Hobgoblin Playhouse:



Thursday 6/27 10-11:30pm (featuring The Greater Fringe Community!!)


Catch Featured Fringers As THEIR Characters From THEIR Shows Plugging Into The Complaints Dept. As Guest Complaints Resolution Representatives:


Sunday 6/9

Emma Irene:

George Aivaliotis:

Rachel Troy:


Sunday 6/16

Adam Frost-Venrick:

Chess MacElvaine:

Megan Stern:


Saturday 6/22

Chanel Samson:

Veronica Osorio:

Mark Vigeant:


Sunday 6/23

Kevin Neighbors:

Liza Dealey-Thomason:

Megan Sass:


Please note that our sister experience, COMPLAINT APPOINTMENTS WITH THE SUPERVISOR (A COMPLAINTS DEPT. 1-ON-1 ADVENTURE), will be happening throughout the month of June in tandem with our Hobgoblin Playhouse Complaints Dept. shows. These private one-on-one complaint sessions are for 1-2 audience members (in the same party) to experience at a time. Your performance will begin at the meeting point sent out where The Supervisor will then escort you to his Top Secret Undisclosed “Temp Office” location! Book your personalized 30 minute appointment with The Supervisor today! More info:


Please be aware that our Hobgoblin 6/9, 6/16, 6/22 & 6/23 performances are timed entry 1 hour walkthrough style shows. There are 3 available start times per show day that you can choose from to embark on your Complaints Dept. Adventure with an audience group of up to 15 people. If there are no tickets left for a particular showtime, then that entry time/group is full. These performances are immersive, interactive and require audience members to walk at a brisk pace around the entire venue of The Hobgoblin Playhouse on a moving narrative track similar to the manner in which you’d move through a haunted house. You will be interacting with various Complaints Dept. “staff members” stationed around the venue as you journey through The Complaints Dept. Universe. Please take note of your specific ticket time as that is when you will need to arrive in order to begin your experience! Plan to arrive at least 5 minutes early!


Our 6/27 final performance is The Annual The Complaints Dept. Presents: THE COMPLAINTS DEPT. AWARDS SHOW GALA SPECTACULAR! This will be a more traditional theater show with some interactive moments throughout. This show doesn’t have a moving audience track like the other shows. Audience members will stay seated in the 50 seat theater during the duration of this 90 minute variety show extravaganza. Live-stream tickets for this show will be available as well.

Production Team

zander raphael *

the supervisor, primary producer, chief creative officer, chief writing officer and chief marketing officer

chris game *

the director and chief writing officer 1

paul regan 

the chief writing officer 2

jonathan pedigo 

the chief writing officer 3

sean pollock 

the associate producer

rob harmon *

the associate producer

beverly tan 

the associate producer

paul baird 

the dramaturg

jasmine leung 

the stage manager

hannah cairo *

the switchboard operator

jenn crafts 

the venue manager

greg crafts  *

the theater tech dept.

michael colby 

the film and editing dept.

beckett arnold 

the graphic design dept.

bertha rodriguez *

the publicity dept.

matthew quinn *

the consultant

christy casey 

the consultant

izzy salant 

the consultant

peyton ashby 

the consultant

evan neiden 

the consultant

leslie lashinsky 

the consultant

tajka wierzbicka 

the costume dept.

macy idzakovich *

the assistant costume fairy dept.

tricia minty  *

the composer

shane izykowski 

the rolling desk enhancer and set dec consultant

deborah kattler kupetz 

the box office dept.

ariel jimenez *

the box office dept.

kat ventura 

the complaints receptionist

jessica sharples 

the complaints receptionist

ron gabaldon *

the complaints dept. tour guide and chief complaints dept. awards show gala spectacular writer

robert watson 

the complaints dept. tour guide and chief complaints dept. awards show gala spectacular writer

jason redlitz *

the complaints dept. tour guide

emma irene olson *

the astrological dept.

george aivaliotis *

the animal wrangling dept.

rachel troy 

the inner child care center

adam frost-venrick 

the better u center

chess macelvaine 

the church of the broken god center

megan stern 

the sales dept.

chanel samson *

the center for you’re not sure if you should block the boy who sends you heart eyes then doesn’t text back for a week and wants a situationship but lacks capacity department

keisha zollar *

the perspective dept.

mark vigeant *

the giggle center

kevin neighbors *

the learning center

liza dealey-thomason 

the supernova center

veronica osorio *

the medical center

oscar sharp 

the temp hire center

sam baron 

the temp hire center

karlie blair *

the temp hire center

terence leclere *

the temp hire center

buster caldwell 

the complaints dept. awards show gala spectacular audience onboarding dept.

* Fringe Veteran