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Everything worked for me. The songs were beautifully integrated into the story sung by extremely talented actors and played by accomplished musicians.
What I didn't like
The musical is perfect. I would not know how to improve it nor would I want to.
My overall impression
An emotional roller coaster with laughter, spontaneous clapping to the music from multiple songs to crying throughout. I tried to hold in my tears in Act 1 like the rest of the audience, then let my tears flow with the rest of the audience in Act 2 through the lobby meet and greet. The actors and music were incredible. The only play or musical that I have seen with total immersion from the actors, the musicians on stage and the audience … is that the Fifth Wall?