There were two of us who had questions about specific things we had problems with. So, at the end, with the other participants having the choice of logging off or staying in, she went to our sites (after asking our permission) and walked us through them.
What I didn't like
Don’t know how to improve on that.
My overall impression
Lois is amazing. She’s so supportive and energy-positive. She walked us through each of our troubled spots. Also, I’m just really impressed with the guy who created the website.