I can see why Heather was hired so many times—she’s charismatic, capable, and extremely likable as an employee and a performer. She shifts easily in and out of countless characters in a clear and precise narrative that moves quickly. I sat in delighted anticipation for the next job (highlighted expertly by the use of slides and a dinging sound)and the hilarious situations that would arise with each new opportunity. The ending was surprising and moving—it took me off guard at just how deeply invested I was in her story. Well done.