The Complaints Dept.

Immersive & Games · chattering teeth productionz · Ages 13+ · United States of America

world premiere

🏆Hollywood Fringe 2024 Artist Fund Award Recipient🏆


The Complaints Dept. is now open.


We are a multi-versal organization that exists through space and time, using complaints to improve your reality.

Come book a “vent sesh” with The Supervisor or one of our Complaint Resolution Representatives at The Complaints Dept. running all festival long at The Hobgoblin Playhouse @ 6440 Santa Monica Blvd. Unload your trials and tribulations! Complaint filed. Case closed. Or not…


Best described as a WøNdeRlaNd of ReD tApe CørPøRaTe øfFice sAtiRe run by an array of eccentric characters & clowns via immersive, interactive, ever-changing world elements!


(🗣️ Continue to check back for updates 👀)


Our Hobgoblin Playhouse interactive walkthrough shows are:

Sunday 6/9 (timed audience entries @ 12:20pm, 12:40pm, 1:05pm)

Sunday 6/16 (timed audience entries @ 4:50pm, 5:10pm, 5:35pm)

Saturday 6/22 (timed audience entries @ 4:20pm, 4:40pm, 5:05pm)

Sunday 6/23 (timed audience entries @ 8:20pm, 8:40pm, 9:05pm)


And, for 1 Night Only… our final show at The Hobgoblin Playhouse:



Thursday 6/27 10-11:30pm (featuring The Greater Fringe Community where we’ll award EVERY show happening at Fringe this year!!)


Catch Featured Fringers As THEIR Characters From THEIR Shows Plugging Into The Complaints Dept. As Guest Complaints Resolution Representatives:


Sunday 6/9

Emma Irene:

George Aivaliotis:

Rachel Troy:


Sunday 6/16

Adam Frost-Venrick:

Chelsea Lang

Megan Stern:


Saturday 6/22

Chanel Samson:

Mark Vigeant:

Veronica Osorio:


Sunday 6/23

Kevin Neighbors:

Liza Dealey-Thomason:

Megan Sass:


Please note that our sister experience, COMPLAINT APPOINTMENTS WITH THE SUPERVISOR (A COMPLAINTS DEPT. 1-ON-1 ADVENTURE), will be happening throughout the month of June in tandem with our Hobgoblin Playhouse Complaints Dept. shows. These private one-on-one complaint sessions are for 1-2 audience members (in the same party) to experience at a time. Your performance will begin at the meeting point sent out where The Supervisor will then escort you to his Top Secret Undisclosed “Temp Office” location! Book your personalized 30 minute appointment with The Supervisor today! More info:


Please be aware that our Hobgoblin 6/9, 6/16, 6/22 & 6/23 performances are timed entry 1 hour walkthrough style shows. There are 3 available start times per show day that you can choose from to embark on your Complaints Dept. Adventure with an audience group of up to 15 people. If there are no tickets left for a particular showtime, then that entry time/group is full. These performances are immersive, interactive and require audience members to walk at a brisk pace around the entire venue of The Hobgoblin Playhouse on a moving narrative track similar to the manner in which you’d move through a haunted house. You will be interacting with various Complaints Dept. “staff members” stationed around the venue as you journey through The Complaints Dept. Universe. Please take note of your specific ticket time as that is when you will need to arrive in order to begin your experience! Plan to arrive at least 5 minutes early!


Our 6/27 final performance is The Annual The Complaints Dept. Presents: THE COMPLAINTS DEPT. AWARDS SHOW GALA SPECTACULAR! This will be a traditional theater show satirizing the format of The Oscar’s where we will award EVERY SINGLE Hollywood Fringe show happening this year!! This show doesn’t have a moving audience track like the other shows. Audience members will stay seated in the 50 seat theater during the duration of this 90 minute variety show extravaganza. Live-stream tickets for this show will be available as well.

Production Team

zander raphael *

the supervisor, primary producer, chief creative officer, chief writing officer and chief marketing officer

chris game *

the director and chief writing officer 1

paul regan *

the chief writing officer 2

jonathan pedigo *

the chief writing officer 3

sean pollock *

the associate producer

rob harmon *

the associate producer

beverly tan *

the associate producer and printer goddess

paul baird *

the dramaturg

jasmine leung *

the stage manager

hannah cairo *

the switchboard operator

jenn crafts *

the venue manager

greg crafts  *

the theater tech dept.

michael colby *

the film and editing dept.

beckett arnold *

the graphic design dept.

bertha rodriguez *

the publicity dept.

matthew quinn *

the consultant

christy casey *

the consultant

izzy salant *

the consultant

peyton ashby *

the consultant and complaints dept. awards show gala director of operations

evan neiden *

the consultant

leslie lashinsky *

the consultant and the supervisor's mother cameo

tajka wierzbicka *

the costume dept.

macy idzakovich *

the assistant costume fairy dept.

tricia minty  *

the composer

shane izykowski *

the rolling desk enhancer and set dec consultant

chess macelvaine *

the website developer and chess of all trades

deborah kattler kupetz *

the box office and ice breaking dept.

kat ventura *

the complaints receptionist and assistant complaints dept. awards show gala spectacular writer

jessica sharples *

the complaints receptionist

ron gabaldon *

the complaints dept. tour guide and chief complaints dept. awards show gala spectacular writer

robert watson *

the complaints dept. tour guide and chief complaints dept. awards show gala spectacular writer and awards show video editor extraordinaire

jason redlitz *

the complaints dept. tour guide

emma irene olson *

the astrological dept.

george aivaliotis *

the animal wrangling dept.

rachel troy *

the inner child care center

adam frost-venrick *

the better u center

chelsea lang *

the day of shift coverer for the perspective dept. lifesaver!

megan stern *

the sales dept.

chanel samson *

the center for you’re not sure if you should block the boy who sends you heart eyes then doesn’t text back for a week and wants a situationship but lacks capacity department

mark vigeant *

the giggle center

veronica osorio *

the medical center

kevin neighbors *

the learning center

liza dealey-thomason *

the supernova center

megan sass *

the perspective dept.

buster caldwell *

the complaints dept. awards show gala spectacular audience onboarding dept.

sam labrecque  *

complaints dept. awards show guest fringer act

taylor bazos *

complaints dept. awards show guest fringer act

ana karina cano *

complaints dept. awards show guest fringer act

olivia finnegan *

complaints dept. awards show guest fringer act

maddie forrest *

complaints dept. awards show guest panelist

ruby marez *

complaints dept. awards show guest panelist

gefn heda *

the production assistant and the supervisor's daughter cameo

patrick flood *

the production assistant

* Fringe Veteran